7e772 Privacy Policy

This Privacy Policy ("Policy") describes how 7e772 ("we", "us", "our", "the Platform") collects, processes, stores, and protects the personal information of individuals ("you", "the User", "the Player") who access or use the services available at 7e772. This Policy applies to all interactions with the 7e772 platform, including account registration, gameplay, deposit and withdrawal transactions, promotional participation, customer support communications, and any other activity conducted through our website or platform.

By registering an account on 7e772, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you must not use the 7e772 platform. This Policy forms part of and should be read alongside our Terms & Conditions.

We may update this Policy from time to time to reflect changes in our data practices or applicable law. Where significant changes are made, we will notify registered users via their registered contact details. The date at the top of this Policy indicates when it was last revised.

1.1 Registration Data

When you create an account on 7e772, we collect the following information to establish and verify your identity:

• Full legal name
• Date of birth (to verify you are aged 21 or above)
• Email address
• Mobile phone number
• Residential address (city, district, and country)
• Username and encrypted password
• Preferred currency (Bangladeshi Taka / BDT)

Providing accurate registration information is a condition of using the 7e772 platform. Submitting false or misleading information is a breach of our Terms & Conditions and may result in account suspension.

1.2 Identity Verification Data

To comply with our know-your-customer (KYC) obligations and to prevent underage gambling, money laundering, and fraud, we may request the following documents at account registration, prior to processing withdrawals, or at any other time we consider it necessary:

• National Identity Card (NID) or passport
• Proof of address (utility bill, bank statement, or government letter dated within the last three months)
• Screenshot or confirmation of your registered payment method (e.g., bKash or Nagad account number)
• Selfie photograph for facial verification, where required

Verification documents are stored securely and accessed only by authorised 7e772 compliance personnel. We do not retain document images beyond the period required for regulatory and operational purposes.

1.3 Transaction & Financial Data

Every deposit, withdrawal, and internal balance movement within your 7e772 account generates a transaction record. We retain the following financial data:

• Deposit and withdrawal amounts (in BDT ৳)
• Payment method used (e.g., bKash, Nagad, Rocket, Upay, bank transfer)
• Transaction timestamps (Bangladesh Standard Time, UTC+6)
• Transaction reference numbers issued by payment providers
• Account balance history

We do not store full card numbers or mobile banking PINs. Payment credentials are handled directly by the respective payment service providers under their own security protocols.

1.4 Gameplay & Betting Data

We record detailed logs of all gaming and betting activity on your account, including:

• Games played, bet amounts, and outcomes
• Sports markets wagered on (e.g., BPL cricket, IPL, T20 World Cup, football)
• Session start and end times
• Bonus offers claimed and wagering progress
• Responsible gaming tool settings (deposit limits, session reminders, self-exclusion status)

These records are used to resolve disputes, detect irregular play patterns, comply with responsible gaming obligations, and improve the quality of our platform.

1.5 Technical & Device Data

When you access 7e772, our servers automatically collect certain technical information from your device and browser, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited and navigation path within the platform
• Session duration and click-event data
• Cookie identifiers (see Section 6 for our Cookie Policy)

This technical data is used exclusively for platform security, fraud detection, and anonymous aggregate analytics. It is not used to build individual marketing profiles.

3.1 When We Share Data

7e772 does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:

• Payment providers — we share necessary transaction data with bKash, Nagad, Rocket, Upay, and other payment partners solely to process your deposits and withdrawals.
• Game providers — licensed third-party game studios (e.g., Pragmatic Play, Evolution Gaming, Spribe, Ezugi) may receive anonymised session data required to deliver their games via our platform.
• Identity verification services — where we use a third-party KYC provider to verify your identity documents, that provider will receive the documents you submit for that purpose.
• Legal and regulatory obligations — we may disclose your data to law enforcement agencies, courts, or regulatory bodies where required to do so by applicable law.
• Business transfers — in the event of a merger, acquisition, or sale of all or part of the 7e772 business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

3.2 No Third-Party Advertising

7e772 does not share your personal data with any third-party advertising networks, data brokers, or social media platforms for the purpose of targeted advertising. Our platform does not embed third-party advertising trackers or retargeting pixels.

4.1 Retention Periods

We retain your personal data only for as long as is necessary for the purposes described in this Policy, and in any event no longer than required by applicable law. As a general guide:

• Active account data — retained for the full duration of your account registration plus five (5) years following account closure.
• Transaction records — retained for a minimum of five (5) years from the date of the transaction for financial record-keeping and fraud prevention purposes.
• KYC and identity documents — retained for five (5) years from the date of submission or the date of account closure, whichever is later.
• Support communications — retained for three (3) years from the date of the last interaction.
• Anonymous technical logs — retained for up to twelve (12) months before being purged or fully anonymised.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to any individual.

5.1 Rights Available to You

As a user of the 7e772 platform, you have the following rights with respect to your personal data:

• Right of access — you may request a copy of the personal data we hold about you at any time.
• Right to rectification — if any data we hold about you is inaccurate or incomplete, you may request that we correct it.
• Right to erasure — you may request deletion of your personal data where we no longer have a lawful basis to retain it. Note that we are required to retain certain data for legal and regulatory reasons even after account closure.
• Right to restriction — you may request that we restrict the processing of your data in certain circumstances, such as while a dispute is being resolved.
• Right to data portability — you may request that we provide your personal data in a structured, machine-readable format.
• Right to withdraw consent — where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact the 7e772 support team via in-platform live chat or by email at [email protected] (plain text — not a clickable link). We will respond to all valid requests within thirty (30) days.

6.1 How We Use Cookies

7e772 uses cookies — small text files stored on your device — to ensure the platform functions correctly and to improve the user experience. We use three categories of cookies:

• Strictly necessary cookies — required for the platform to operate (e.g., session authentication, security tokens, responsible gaming settings). These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and last-visited game categories to personalise your session.
• Analytics cookies — collect anonymous, aggregated data about how users navigate the platform so we can identify and fix usability issues. No personally identifiable information is collected via analytics cookies.

We do not use advertising cookies, retargeting cookies, or third-party tracking pixels of any kind. You can manage or clear cookies via your browser settings, though disabling strictly necessary cookies may affect platform functionality.

7.1 Security Measures

7e772 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our key security safeguards include:

• SSL/TLS encryption for all data in transit between your device and our servers
• Encrypted storage of passwords using one-way hashing algorithms
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis
• Automated fraud detection and anomaly monitoring on all account activity
• Regular internal security reviews and vulnerability assessments

While we take every reasonable precaution to protect your data, no digital platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

8.1 21+ Age Policy

The 7e772 platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is performed at account registration and prior to processing any withdrawal. If we discover that an account has been registered by a person under the age of 21, that account will be immediately suspended, all associated data will be reviewed, and any deposited funds will be returned to the originating payment method following verification.

If you have reason to believe that a minor has registered an account on 7e772, please contact us immediately at [email protected] (plain text — not a clickable link) so that we can investigate and take appropriate action.

9.1 Privacy Enquiries

If you have any questions, concerns, or complaints about this Privacy Policy or about how 7e772 handles your personal data, please contact us using any of the following methods:

• In-platform live chat — available 24 hours a day, 7 days a week from within your logged-in account.
• Email — [email protected] (plain text — not a clickable link). We aim to respond to all privacy-related enquiries within five (5) business days Bangladesh Standard Time (BST, UTC+6).

We take all privacy complaints seriously. If you submit a complaint and are not satisfied with our response, you may escalate the matter through formal dispute channels as described in our Terms & Conditions.